Policies

Children Policy

Children welcome.

Booking Terms

Bookings

A ‘booking’ means any order for our products or services on this site that is accepted by us.

Acceptance will be made by us (and a contract concluded) when we have received full payment from you.

There is no agent involved in this booking process, the contract is concluded between you as the Customer and us as the Business.

Cancellations

To make a cancellation, you will be required to call us on 01837 53743

Payment

A non refundable deposit equal to the cost of the first night’s stay is required at the time of booking, with the balance paid on departure. For one night stays the deposit will equal the full amount and is non refundable.

Queries and Complaints

If you have any queries of complaints in relation to the booking process, or our business, please contact us directly on 01837 53743.

Conditions

Pets are welcome.

Smoking is not permitted on the premises.

FAMILY ROOM FOR FOUR OR FIVE At the quoted prices, these rooms are available for occupancy by two adults and two or three children as applicable. If the ages of the children differ, a supplement will be payable on arrival. Children aged 0-4 years are charged at £5/night; 5-16 years are charged at £15/night.

Accessibility information

Number Of Floors: 2

Support for the Mobility Impaired

We have a double ensuite room which is located on the ground floor and has good disabled access.